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Tourism: The Business of Hospitality and Travel, Global Edition
For introductory hospitality or tourism courses A comprehensive, international view of the business of tourism The engaging writing style and hundreds of updated industry examples make Tourism: The Business of Hospitality and Travel, 6th Edition, the perfect textbook for students taking their first hospitality or tourism class.It views the industry from a holistic, global business perspective-examining the management, marketing and finance issues most important to industry members. Chapters reveal an integrated model of tourism and address consumer behaviour, service quality, and personal selling.The thoroughness of content and references also make it suitable for upper-level hospitality and tourism courses.Readings and integrative cases close each part, and end-of-chapter exercises allow students to apply their knowledge and refine their problem-solving and critical-thinking skills.This edition includes new and updated material on social media, event management, timeshares, sustainable and marijuana tourism, and the future of tourism.
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Hospitality and Tourism Marketing : Building Customer Driven Hospitality and Tourism Organizations
Hospitality and Tourism Marketing: Building Customer Driven Hospitality and Tourism Organizations is an absolutely crucial book in light of the world post COVID-19.Following the pandemic, big hotel chains like the Accor Group and Marriot closed outlets, but post COVID-19, the global hospitality and tourism sector is bouncing back.In bouncing back though, the pandemic brought to the fore the absolute need for high levels of customer centricity in a world that was gripped by fear.This new Hospitality and Tourism (H&T) Marketing book takes a customer-oriented approach to discussing marketing discipline in the global H&T sector.With chapters spanning topics like service characteristics of hospitality and tourism marketing, people management strategies for service businesses, consumer behaviour, designing and building brands, electronic marketing, internet marketing, database marketing, and direct marketing and relationship marketing, this book has the right balance of technology and consumer-oriented topics to provide the right balance for tourism marketing practitioners post pandemic.
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Researching Hospitality and Tourism
"Takes readers systematically through the entire research process from the formulation of the aim to the presentation of the dissertation... a key subject-specific resource in our fields."- Dr Peter Lugosi, Oxford Brookes University "Currently the leading book of its kind... students and other novice researchers will find it accessible and user-friendly.Highly recommended."- Professor Roy C. Wood, University of MacauBob Brotherton offers an uncluttered guide to the key concepts and essential research techniques in hospitality and tourism.By providing an authoritative introduction, students are taken through the issues and decisions that need to be considered to conceive, plan, conduct and write up a research project. With updates to every chapter and an array of practical examples, this new edition takes students step-by-step through each decision and action stage of the research process, from identifying a topic and formulating the research question to carrying out research and analysing findings. A companion website will provide a host of student resources including links to video and web resources, suggested further reading, free to download journal articles, and test questions for each chapter.
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Robots, Artificial Intelligence and Service Automation in Travel, Tourism and Hospitality
Using a combination of theoretical discussion and real-world case studies, this book analyses the use of robotics, artificial intelligence and services automation (RAISA) within the travel, tourism and hospitality industries.Divided into two sections, the book first concentrates on the theoretical aspects surrounding the use of RAISA in travel, tourism and hospitality.Themes explored include:economic fundamentalscustomer attitudeschatbot adoptionservice qualityFollowing on from this, the second section concentrates on current and future use of RAISA technologies in specific subsectors of the tourism economy: hotels, restaurants, travel agencies, museums, and events.With an international scope of authorship and focus, the book is a useful reference source for scholars, students, and general readers interested in robotics, artificial intelligence, and automation technologies.Alongside this, the business insights and case studies examined in the book offer practitioners guidance on how these technologies can and will be incorporated into organizations, particularly those in the travel and tourism industry.
Price: 31.99 £ | Shipping*: 0.00 £
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Can you build a Build-A-Bear Toothless?
No, Build-A-Bear Workshop does not currently offer a Toothless plush from the movie "How to Train Your Dragon" in their collection. However, you can create a custom dragon plush at Build-A-Bear Workshop by choosing from their selection of dragon-themed accessories and clothing items to make a unique dragon character.
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Build or butt?
It depends on the context. If you are talking about constructing something, then "build" would be the appropriate choice. However, if you are talking about pushing or striking something with the head or horns, then "butt" would be the correct word to use. Both words have different meanings and should be used based on the specific situation.
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How do I build a Dexterity-Build in Dark Souls?
To build a Dexterity-focused character in Dark Souls, you will want to prioritize leveling up your Dexterity stat to increase your damage with Dexterity-scaling weapons. Look for weapons that have a high Dexterity scaling, such as katanas or curved swords. Additionally, focus on leveling up your Endurance to increase your stamina for more attacks and your Vitality for survivability. Consider wearing light armor to maintain fast movement and dodging abilities, and invest in the Dexterity-based weapon upgrade paths such as Sharp or Normal +15. Lastly, consider incorporating some spells or pyromancies that complement a Dexterity-focused playstyle, such as buffs or utility spells.
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Can you book a language stay without accommodation?
Yes, it is possible to book a language stay without accommodation. Some language schools offer the option to enroll in classes only, allowing students to arrange their own accommodation separately. This can be a good option for students who prefer to stay with friends or family, or who want more flexibility in choosing their accommodation. However, it is important to check with the language school beforehand to ensure that they offer this option.
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Build!
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Build
The animals are ready to BUILD!Learn all about creatures that build their own homes, and use the peek-through holes to uncover their amazing creations.
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Customer Service for Hospitality and Tourism
A fully revised and updated new edition of this bestselling and a unique text that explains not only the theory behind the importance of customer service but also acts as a guidebook for those wishing to put this theory into practice.In essence it is the ‘whys’ and ‘hows’of customer service.Fully updated with current statistics, trends, and examples, it is full of references to all the latest research from both academic and practitioner literature.Chapters cover important topics such as the financial and behavioural consequences of customer service, consumer trends influencing service, developing and maintaining a service culture, managing service encounters, the importance of market research, building and maintaining customer relationships, providing customer service through the servicescape, the impact of technology on customer service, the importance of service recovery, and promoting customer service internally and externally. The third edition of this book – like the first and second - is easy to read, very current, and full of references to all the latest research.Chapters cover important topics such as the financial and behavioral consequences of customer service, consumer trends influencing service, developing and maintaining a service culture, managing service encounters, the importance of market research, building and maintaining customer relationships, providing customer service through the servicescape, the impact of technology on customer service, the importance of service recovery, and promoting customer service internally and externally.The third edition also pays special attention to the COVID-19 pandemic and how it has altered customer service in the tourism and hospitality sector – a sector that was impacted more than any other due to the crisis. In addition to fresh, up-to-date material, the third edition contains 10 new cases from around the world that focus on how individuals or organizations in the hospitality sector have adapted – and even thrived - during the COVID-19 pandemic.
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Revenue Management for Hospitality and Tourism
Written by leading academic and industry experts actively engaged in revenue management, research and teaching this is a new and original treatment of the whole field for students and professionals. The first part of the book provides academically rigorous challenging and contemporary material to get to the core of the subject and to make the theory and practice lively, relevant and engaging.Throughout this, and the second section, numerous references to past and present good practice are used- giving insight into best practice in cutting-edge companies leading the revenue management agenda in markets all over the world.The second part of the book is authored by a range of academics and practitioners all currently engaged in revenue management practice, balancing the theory with the best overview possible of best real world practice.Drawn from the widest possible range of sectors including hospitality, car rental, airlines, tour operators, restaurants and advertising it gives an unrivalled industry perspective. The book is designed for students at many levels in universities, business schools, schools of tourism and hospitality studying marketing, pricing, distribution, selling and commercial issues in the service industry.It will also be ideal for practitioners (consulting experts, revenue managers, pricing managers) studying part-time or on CPD programmes requiring a strong theoretical and practical orientation.It will be essential for those working in revenue management, reservations, operations and logistics and generic marketing.
Price: 37.99 £ | Shipping*: 0.00 £
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Can one book a language stay without accommodation?
Yes, it is possible to book a language stay without accommodation. Some language programs offer the option for students to arrange their own accommodation separately, whether it be through a hotel, hostel, or rental. This allows students to have more flexibility and control over their living arrangements during their language stay. However, it's important to ensure that the language program allows for this option and to carefully plan and book accommodation in advance.
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Why does the titmouse build a nest but only come to stay overnight?
The titmouse builds a nest to provide a safe and secure place to lay its eggs and raise its young. However, it only stays overnight in the nest because it spends most of its time foraging for food and gathering resources to support its growing family. By returning to the nest at night, the titmouse can rest and protect its young from predators while still being able to fulfill its other responsibilities during the day. This behavior allows the titmouse to balance the demands of parenting with the need to find food and ensure the survival of its offspring.
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Search for a time travel movie with teenagers who build a time machine.
One movie that fits this description is "Project Almanac," a found footage film about a group of teenagers who discover plans for a time machine and successfully build it. As they begin to use the time machine to change their past, they soon realize the consequences of their actions and the dangers of altering the timeline. The movie explores the ethical and moral implications of time travel, as well as the complexities of teenage relationships and friendships. Overall, "Project Almanac" is a thrilling and thought-provoking time travel movie centered around a group of teenagers.
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"Don't muscles build themselves?"
Muscles do not build themselves automatically. In order for muscles to grow and develop, they need to be subjected to resistance training and proper nutrition. When muscles are challenged with resistance, such as weightlifting, they experience microscopic damage, which then prompts the body to repair and rebuild the muscle fibers, resulting in muscle growth. Additionally, consuming adequate protein and nutrients is essential for muscle repair and growth. Therefore, muscles do not build themselves, but rather require intentional effort and proper nutrition to grow and develop.
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