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  • Tourism: The Business of Hospitality and Travel, Global Edition
    Tourism: The Business of Hospitality and Travel, Global Edition

    For introductory hospitality or tourism courses A comprehensive, international view of the business of tourism The engaging writing style and hundreds of updated industry examples make Tourism: The Business of Hospitality and Travel, 6th Edition, the perfect textbook for students taking their first hospitality or tourism class.It views the industry from a holistic, global business perspective-examining the management, marketing and finance issues most important to industry members. Chapters reveal an integrated model of tourism and address consumer behaviour, service quality, and personal selling.The thoroughness of content and references also make it suitable for upper-level hospitality and tourism courses.Readings and integrative cases close each part, and end-of-chapter exercises allow students to apply their knowledge and refine their problem-solving and critical-thinking skills.This edition includes new and updated material on social media, event management, timeshares, sustainable and marijuana tourism, and the future of tourism.

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  • Hospitality and Tourism Marketing : Building Customer Driven Hospitality and Tourism Organizations
    Hospitality and Tourism Marketing : Building Customer Driven Hospitality and Tourism Organizations

    Hospitality and Tourism Marketing: Building Customer Driven Hospitality and Tourism Organizations is an absolutely crucial book in light of the world post COVID-19.Following the pandemic, big hotel chains like the Accor Group and Marriot closed outlets, but post COVID-19, the global hospitality and tourism sector is bouncing back.In bouncing back though, the pandemic brought to the fore the absolute need for high levels of customer centricity in a world that was gripped by fear.This new Hospitality and Tourism (H&T) Marketing book takes a customer-oriented approach to discussing marketing discipline in the global H&T sector.With chapters spanning topics like service characteristics of hospitality and tourism marketing, people management strategies for service businesses, consumer behaviour, designing and building brands, electronic marketing, internet marketing, database marketing, and direct marketing and relationship marketing, this book has the right balance of technology and consumer-oriented topics to provide the right balance for tourism marketing practitioners post pandemic.

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  • Researching Hospitality and Tourism
    Researching Hospitality and Tourism

    "Takes readers systematically through the entire research process from the formulation of the aim to the presentation of the dissertation... a key subject-specific resource in our fields."- Dr Peter Lugosi, Oxford Brookes University "Currently the leading book of its kind... students and other novice researchers will find it accessible and user-friendly.Highly recommended."- Professor Roy C. Wood, University of MacauBob Brotherton offers an uncluttered guide to the key concepts and essential research techniques in hospitality and tourism.By providing an authoritative introduction, students are taken through the issues and decisions that need to be considered to conceive, plan, conduct and write up a research project. With updates to every chapter and an array of practical examples, this new edition takes students step-by-step through each decision and action stage of the research process, from identifying a topic and formulating the research question to carrying out research and analysing findings. A companion website will provide a host of student resources including links to video and web resources, suggested further reading, free to download journal articles, and test questions for each chapter.

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  • Human Error
    Human Error

    Human Error, published in 1991, is a major theoretical integration of several previously isolated literatures.Particularly important is the identification of cognitive processes common to a wide variety of error types.Technology has now reached a point where improved safety can only be achieved on the basis of a better understanding of human error mechanisms.In its treatment of major accidents, the book spans the disciplinary gulf between psychological theory and those concerned with maintaining the reliability of hazardous technologies.As such, it is essential reading not only for cognitive scientists and human factors specialists, but also for reliability engineers and risk managers.No existing book speaks with so much clarity to both the theorists and the practitioners of human reliability.

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  • What is the meaning of the error message Macrium Error 0 - Read Error 23 - Data Error?

    The error message "Macrium Error 0 - Read Error 23 - Data Error" indicates that there was a problem reading data during the backup or imaging process using Macrium Reflect software. This error could be caused by a variety of issues, such as a corrupted file, a damaged hard drive, or a problem with the source or destination drive. It is important to troubleshoot the specific cause of the error, such as checking the health of the hard drive, ensuring proper connections, or trying a different backup destination, in order to resolve the issue and successfully complete the backup or imaging process.

  • Is a typographical error a complete error?

    A typographical error is a type of error that occurs when a mistake is made while typing or inputting text. While it is a mistake, it is not necessarily a complete error as it may still be possible to understand the intended meaning despite the error. However, depending on the severity of the typo and the context in which it appears, it could potentially lead to confusion or misinterpretation. Overall, a typographical error is a mistake in written text that may or may not significantly impact the overall message.

  • What is the error Unity Error 4?

    Unity Error 4 typically occurs when there is a problem with the script syntax or when there is a missing or incorrect reference to a variable or function. This error can also occur when there is a mismatch between the script and the Unity version being used. To resolve this error, it is important to carefully review the script for any syntax errors, ensure that all variables and functions are properly referenced, and make sure that the script is compatible with the Unity version being used.

  • What does the error "error" mean in Java?

    In Java, the "error" is a subclass of the Throwable class and represents serious problems that a reasonable application should not try to catch. Errors are typically used to indicate problems that are outside the control of the application, such as system failures or resource limitations. Examples of errors include OutOfMemoryError, StackOverflowError, and VirtualMachineError. When an error occurs, it usually indicates a severe problem that may require the application to be terminated.

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  • Robots, Artificial Intelligence and Service Automation in Travel, Tourism and Hospitality
    Robots, Artificial Intelligence and Service Automation in Travel, Tourism and Hospitality

    Using a combination of theoretical discussion and real-world case studies, this book analyses the use of robotics, artificial intelligence and services automation (RAISA) within the travel, tourism and hospitality industries.Divided into two sections, the book first concentrates on the theoretical aspects surrounding the use of RAISA in travel, tourism and hospitality.Themes explored include:economic fundamentalscustomer attitudeschatbot adoptionservice qualityFollowing on from this, the second section concentrates on current and future use of RAISA technologies in specific subsectors of the tourism economy: hotels, restaurants, travel agencies, museums, and events.With an international scope of authorship and focus, the book is a useful reference source for scholars, students, and general readers interested in robotics, artificial intelligence, and automation technologies.Alongside this, the business insights and case studies examined in the book offer practitioners guidance on how these technologies can and will be incorporated into organizations, particularly those in the travel and tourism industry.

    Price: 31.99 £ | Shipping*: 0.00 £
  • A Compass Error
    A Compass Error


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  • Trowel and Error
    Trowel and Error

    Alan Titchmarsh has had a passion for gardening for as long as he can remember. Aged 8, he announced to friends that he was going to be the next Percy Thrower, although he thought it was no more than a dream. With the magic touch of a best-selling writer, Alan tells his own story from Ilkley Moor to Pebble Mill and to the final realising of his dream of becoming TV's favourite gardener. Along the way, the cast of characters includes everyone from Auntie Ethel to Nelson Mandela and the Queen. With great charm, humour and passion, this is probably the best story Alan Titchmarsh has ever told.

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  • Behind Human Error
    Behind Human Error

    Human error is cited over and over as a cause of incidents and accidents.The result is a widespread perception of a 'human error problem', and solutions are thought to lie in changing the people or their role in the system.For example, we should reduce the human role with more automation, or regiment human behavior by stricter monitoring, rules or procedures.But in practice, things have proved not to be this simple.The label 'human error' is prejudicial and hides much more than it reveals about how a system functions or malfunctions. This book takes you behind the human error label.Divided into five parts, it begins by summarising the most significant research results.Part 2 explores how systems thinking has radically changed our understanding of how accidents occur.Part 3 explains the role of cognitive system factors - bringing knowledge to bear, changing mindset as situations and priorities change, and managing goal conflicts - in operating safely at the sharp end of systems.Part 4 studies how the clumsy use of computer technology can increase the potential for erroneous actions and assessments in many different fields of practice. And Part 5 tells how the hindsight bias always enters into attributions of error, so that what we label human error actually is the result of a social and psychological judgment process by stakeholders in the system in question to focus on only a facet of a set of interacting contributors. If you think you have a human error problem, recognize that the label itself is no explanation and no guide to countermeasures.The potential for constructive change, for progress on safety, lies behind the human error label.

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  • What is the error Minecraft Mod Error 2?

    Minecraft Mod Error 2 is a common issue that occurs when there is a conflict between different mods or when a mod is not compatible with the version of Minecraft being used. This error can also occur if there are missing or corrupted files in the mod installation. To fix this error, it is recommended to check for mod compatibility, update mods to the correct version, and ensure that all necessary files are properly installed.

  • What does the error DBD Error 501 mean?

    The error DBD Error 501 typically means that the database driver encountered an unexpected error. This error code is specific to the DBI (Database Interface) module in Perl, and it usually indicates a problem with the database connection or query execution. It is important to check the database connection settings, SQL queries, and any relevant error logs to troubleshoot and resolve this issue.

  • What does the error message Runtime Error mean?

    A Runtime Error occurs when a program is running and encounters an issue that prevents it from continuing. This can be due to a variety of reasons such as a division by zero, accessing a memory location that is not allowed, or trying to perform an operation on incompatible data types. When a Runtime Error occurs, the program typically stops running and displays an error message to alert the user or developer about the issue. Identifying and fixing Runtime Errors is an important part of software development to ensure that programs run smoothly and without unexpected interruptions.

  • What is the error message ssuwatcherexe - System error?

    The error message "ssuwatcherexe - System error" typically indicates that there is a problem with the ssuwatcherexe file, which is a part of the software or system that is encountering the error. This error could be caused by a corrupted or missing ssuwatcherexe file, a conflict with other software, or a problem with the system's configuration. To resolve this error, you may need to reinstall the software or system that is generating the error, update your system's drivers, or run a system file checker to repair any corrupted system files.

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